Non-Verbal Communication Woes

Are you using or abusing email and text messaging to communicate with clients?  From introduction all the way through closing much correspondence in today's day and age is through non-verbal communication.  You can imagine what I was thinking when I read a survey which reports that 50% of the time the emotional tone of an email is …

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Power of TEAM

Spend a few minutes thinking about the power of TEAM. We all have one. We have one at home with our family and friends. We have one at work with all the people we interact with each day. Start to think about everyone in your life as a part of your team and not just …